Tuesday, May 5, 2020

Globalisation and Challenges and Solutions †MyAssignmenthelp.com

Question: Discuss about the Globalisation and Challenges and Solutions. Answer: Introduction: Globalization is the worldwide movement towards the growth of economy, trade, communication and social integration. Numerous eminent scholars have implied that globalization has rendered a huge transformation on the economic status, culture and technology as well as service process of an organization. People belonging to different geographical boundaries can excel their sphere of knowledge after the radical movement of globalization. However, it is also undeniable that globalization is possessed with numerous negative impacts as well that ultimately leads the organizations in difficulties for running their entire process of business successfully. Muji is primarily known as one of the most prestigious retail chains occupying a recognizable place in the retail industry. Headquartered in Japan this particular company has already gained immense reputation for selling variety of consumer goods (www.muji.eu, 2017). After the movement of globalization the business experts have decided that only retail business transaction is not sufficient enough to expand the business wings in the global market. In order to introduce the product in the market of globalization the business experts of Muji have decided to launch e-commerce business process as well for drawing the attention of international customers. However, after introducing e-commerce business sector it has been observed that the employees are facing innumerable difficulties in surviving within the workplace (www.muji.eu, 2017). This particular study has provided an in-depth overview on how the business organizations like Muji have faced innumerable difficulties in running their entire process of business in the international market. At the same time, impact of globalization has left a major challenge for employees as well for providing effective service towards the business. Identified problem: After the emergence of globalization the business organizations have faced innumerable challenges in running their entire business process successfully in the market. Muji has started their journey from the market of Japan. After gaining immense brand identity and image the organization has decided for an expansion in order to feel the taste of globalization. One of the most effective ways of expanding the business process is implementing online business (Glatzer, 2012). However, after launching e-commerce business process it has been observed that employees of Muji are not well trained to operate the advanced technology. In this kind of situation, the business experts have to take harsh decision. They tend to discharge large number of employees due to the lack of technological skill and competency. On the other hand, it has also been observed that the employees of Muji are not capable enough to communicate with the global customers. As a result, the flow of business is getting hampered day-by-day. Customers are getting deprived of receiving effective services from the customers executives (Markovic Markovi?, 2012). Naturally they are providing negative feedback towards the organizational service process. In order to regain the trust of people the business experts of Muji have decided to discharge large number of employees who are not competent with the changing process of technology. Large number of unemployment, employee exploitation has rendered a massive negative impact on the society. Issues regarding globalization: The primary issues that Muji has faced after the enhancement of business in the realm of globalization imply: Economic constant: After the enhancement of business the product managers of Muji had to increase their product diversity as well as product volume in order to place the brand in the international market. In order to render sufficient number of product diversity, the business organization should have economic strength (Adesina, 2012). It has been observed that people belonging to different geographical markets like to show their interest in consuming the products and services from Muji only when the organization is having flexibility of products. Muji after launching their entire business process in the international market had to face economic challenges in rendering product variety. As a result, automatically the customers have showed their reluctance in purchasing the products of Muji due to product limitation. As per the opinion of Hayne (2016) the range of target customers for any business organization has been raised widely after globalization. Therefore, Muji should invest large amount of money for the purpose of product design as well as product promotion. Therefore, economic constraint has become a major issue based on which the business organizations like Muji fails to provide sufficient amount of money behind product design as well as product promotion. Un-employability: After the effect of globalization the entire flow of business has been dependent on the advancement of technology immensely. People who are not well accustomed with the changing process of technology have been discharged from their position (Stromquist Monkman, 2014). On the other hand, after the expansion of business, the human resource managers got more opportunity to hire the employees from different geographical boundaries. At that time, the employees have been recruited as per the level of skill and competency rather than their geographical location. Therefore, the number of un-employability has been raised widely. The regional employees are getting least opportunity to become an integral part of the organization (Hismanoglu, 2012). People belonging to different geographical markets can apply for the various designations. The level of competition thus has been increased automatically. Communication barrier between the service providers and service users: In order to deal with the international customers the consumer executives have to be flexible in their communication skill. They should have multilingual skill with the help of which the executives can communicate with the people of different cultures as well as attitude. Muji being out an out a Japanese brand has hired the customer service executives. They are not flexible enough in multilingual skill (Gachoka, 2015). As a result, the customer executives fail to maintain an effective communication with the service users of various geographical boundaries. However, communication skill has become a major issue in attracting the attention of customers. As a result, people belonging to various cultural backgrounds as well as religion are not comfortable to interact with the customer service executives of Muji. Automatically their purchasing behavior is getting highly influenced. The impact of globalization and challenges: The major impact that a particular organization has faced due to the emergence of globalization include unemployment, exploitation of the workers, recession and so many. Unemployment: In the realm of globalization and technological advancement the business experts of Muji have decided to change hiring policies. The human resource managers have decided to appoint those employees who are enough skillful and competent in their technological skill and ability. However, large number of employees as well as applicants are there who are not enough comfortable in technological advancement (Othman, Othman Ismail, 2012). Therefore, the business experts intend to show their reluctant attitude in hiring those employees. As a result, large numbers of skill full and qualified employees are there who fail to be associated with the business organization due to their limited skills and competencies. After hiring the employees well advanced in technology Muji has faced other challenges as well. These employees who are advanced in technology may not be competent enough to handle the business pressure effectively. As a result, the entire process of business gets affected. Exploitation: The existing staffs being unable to fulfill the needs and demands of customers due to the sudden growth of globalization are facing innumerable difficulties surviving at the workplace. The concerned business managers tend to show their rude attitude to the staffs due to their incompetency (Ebenstein et al., 2014). Customers are providing negative feedback as the service providers are unable to meet the needs and demands of the customers properly. In this kind of situation, employees at the workplace are getting exploited. Over employee exploitation ultimately damages the entire process of business and its growth of business revenue (Meyfroidt et al., 2013). Globalization has become crucial for numerous employees as well as for organization. Recession: After the business expansion Muji had to appoint large number of employees in order to maintain a balance between customers supply and demand. After appointing those employees the organization was unable to provide a justified remuneration to them. Employees on the other hand, showed their intense reluctance for performing well in order to achieve the business success (Sela-Shayovitz, 2012). As a result, Muji has faced innumerable difficulties in maintaining their business reputation in the realm of global market. Employee did not receive their salary at the proper time. Customers were getting deprived of receiving products and services at the stipulated time. Some of the major recommendations for solution: It is evident that the impact of globalization has rendered a revolution on the overall growth of business process. People belonging to different geographical markets should have a good reputation on the overall product quality of Muji. However, in this particular part some of the recommendations have been provided based on which Muji can run their entire business wings in the global market successfully (Maringe Foskett, 2012). At the same time, the employability of the existing staffs would be hampered due to the effect of globalization. Providing effective training to the employees: Providing an effective training program to the employees who are not accustomed with the advanced technology is one of the most effective ways of enhancing technological skill. Employee termination ultimately damages the business reputation that Muji has already faced. Therefore, the business experts can arrange a training program based on which employees can enhance their technological ability as well as professional skill (Agarwal Shukla, 2014). Senior employees are having enough experience in dealing with the various situations. Therefore, the business experts of Muji should not discharge them for the lack of technological skill. Enhancing product diversity for attracting international customers: In order to grab the attention of global consumers the product designers of Muji should enhance diversity. This particular organization is primarily famous for classical wardrobe. Therefore, the premium customers are primarily the target customers (Matthews Thakkar, 2012). In order to increase the number of target market Muji should render varieties of wardrobe designs as well. As a result, various fashionable and trendy customers can show their interest in using the product and services of Muji. Therefore, it can be recommended that product diversity is highly important for drawing the attention of customers belonging to different behavioral and psychological backgrounds. Using social media integration for business promotion: Social media is highly important for introducing the in the global market. International customers by sitting at their drawing room can get a constant update regarding the products and services of Muji. Before the emergence of globalization the business wings of Muji was restricted within Japan. At that particular time, the marketing executives intended to use electronic media as an effective marketing tool (Baylis, Owens Smith, 2017). As a result, the business experts could not expand their entire business process beyond the regional market. However, social media is effective enough to place the brand in the international market. Conclusion: The entire study has provided in-depth overview about the impact of globalization in the business expansion and decision making process of Muji. Muji being one of the reputed companies in the retail sector has to face innumerable difficulties in running their entire process of business in the global market. Economic barrier, communication barrier, cultural barrier are the major issues due to which Muji has faced difficulties in gaining reputation in the mind of international customers. This particular study has focused to provide detailed overview on how the negative impact of globalization can be removed from the society. People belonging to different geographical markets should be attracted towards the products and services of Muji. Automatically, the organization would be able to enhance their entire wings of business in other multinational countries as well. In the recommendation, it has been highlighted that termination is not the overall solution for rendering business growth. The employees can be provided effective training process so that they can operate the advanced technology even at the time of sudden crisis. At the same time it is undeniable that globalization is possessed with major positive impact as well. Business expansion and product circulation is highly important in order to gain the product identity. References Adesina, O. S. (2012). The negative impact of globalization on Nigeria.International Journal of Humanities and Social Science,2(15), 193-201. Agarwal, J., Shukla, K. K. (2014). Awareness and impact of globalization of life insurance in India.International Journal of Application or Innovation in Engineering Management (IJAIEM),3(10), 1-8. Baylis, J., Owens, P., Smith, S. (Eds.). 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